The best they did was send a guy 3 days later. I immediately have to ask for management and get stressed because they put it on me to get the ball rolling.
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I finally get someone maybe 45 mins later to tell them I need a technician to come and install the internal part of my cable and get told that's going to take a week.
I call again and again the automated system is playing its frustrating game of blocking human interaction. They only do outside work is what I'm told. The two weeks come and the guys dig in the line and put up a new outdoor box and leave. Again I ask is there anything that can be done in the meantime and I'm told no. I get told the soonest that line can be put in is in TWO WEEKS. I call Xfinity as he's leaving and was probably on hold for an 30 mins before I got an actual human on the phone because their automated system is great at talking you in circles (which it's better at now). Xfinity offers at least partial availability in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Mexico, New York, Oregon, South Carolina, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington and Washington, D.C.
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You can see the full Xfinity coverage map or enter your ZIP code to verify service availability on the Xfinity website. Xfinity availabilityĬomcast coverage varies from state to state, and cable and internet services are not available in every state. Two comparable plans purchased separately would cost $100 a month. As an example, the company's Standard plan includes 200 Mbps internet combined with its 125+ channel cable plan for $89.99 a month. You can bundle cable and internet with Xfinity to receive a price break on your services. The plan offers the same features offered with lower-tier plans, including the voice-controlled remote and streaming app.
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Digital Premier Digital Premier is the most extensive plan offered by Xfinity and provides more than 260 channels, including sports channels and premium movie channels like HBO. The additional channels include popular picks for sports fans, such as the NFL Network and the MLB Network. Digital Preferred The Digital Preferred plan includes all features offered by the Digital Starter plan, but it jumps up to more than 200 channels. It also includes access to more on-demand programming, the same in-app access offered at all levels of Xfinity cable service and the X1 voice-activated remote. The plan features more than 100 channels, including popular channels like Bravo, HGTV, FX and TLC. Digital Starter The Digital Starter plan is the first of the more robust plans offered by Xfinity. Limited Basic The Limited Basic package includes the same lineup as the Choice Limited plan and adds access to thousands of on-demand shows and movies. It also provides HD service and access to TV and movies in the Xfinity app. Xfinity’s plans are: Choice Limited The most basic plan offered by Xfinity consists of 10 channels, including ABC, CBS, NBC and Fox. Most plans also include the ability to stream programming in the Xfinity Stream app as well as watch live TV. Xfinity offers five cable plans and flexible channel packs that let you purchase a more basic plan and choose select channels to add instead of getting stuck with a large number of channels you never watch.
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